Customer Reviews
Pillars Of Irasva
JEWELLERY EXCELLENCE
SINCE 1995
UNPARALLELED
DESIGNS
CERTIFICATION
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RESOURCES
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LIFETIME
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FAQ
Q: Is my jewellery authentic and certified?
A: Absolutely! All Irasva diamond jewellery is certified from IGI, GIA or HRD. Each piece of jewellery is hallmarked by a BIS certified agency.
Q: Does Irasva sell Conflict Free diamonds?
A: Rest assured, Irasva uses only conflict-free diamonds which are obtained from legitimate diamond sources that have been certified through the worldwide recognized Kimberley Process Certification Scheme (KPCS).
Q: What is the estimated delivery time?
A: All Irasva products are specially crafted and the delivery time will vary from product to product. However, the maximum delivery time for all of our products is 7 days. You will receive an email or a SMS indicating the estimated delivery time.
Q: What is your Money Back Policy?
A: Our 15-day no-questions-asked Money Back Policy gives you time to make sure your purchase is perfect. If you need to return it for any reason, we will be happy to provide you with a full refund or exchange, within 15 days of the date of delivery. Read More.
Q: What is your Exchange Policy?
A: We offer a Lifetime Exchange Policy on all purchases made from Irasva, within India. If the product, along with diamonds and gemstones, if any, is intact, you may return it for the current value of all the materials with a minor deduction towards melting and recovery costs. This means your product's current value of gold, diamonds and coloured stones will be determined based on product specifications and the current price listed on our website. Read More.
Q: What if there is a problem with my purchase?
A: If there are any problems with the quality of the workmanship of your piece, we'll repair it free of charge In case a piece is damaged by you, we'll be happy to repair it for you for a minimal fee plus shipping, because we want you to enjoy your Irasva piece and not have it sitting in a box. Read More.
Q: Does Irasva deliver internationally?
A: Yes, we can deliver internationally provided that the Import duty of the particular country is borne by the customer.
Q: How safe is my product?
A: Your jewellery is shipped in durable, tamper-proof packing that ensures that the contents remain intact. Your jewellery is fully insured until it reaches your doorstep, and we ensure that we tie up with reputed and established courier services lor all orders within India. Please do not accept any package that has been tampered with.
